f77abc Privacy Policy

f77abc is an online gaming and betting platform operated for users in Bangladesh. We place the highest priority on the privacy and protection of our users' personal information. This privacy policy will inform you of how f77abc collects, stores, processes, and discloses your information.

This policy applies to the f77abc website, mobile application, and all related services. By using our platform, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

f77abc has formulated this privacy policy in accordance with the laws of Bangladesh and regulations related to information technology. We conduct our data processing practices in compliance with the Digital Security Act and international standards for personal data protection. This policy has been created with the rights and protection of Bangladeshi users in mind.

When you open an account at f77abc, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Permanent address and district name
• Preferred language and currency (Bangladeshi Taka / BDT)

To complete transactions on our platform, we collect some payment-related information from you. We currently handle transactions through bKash, Nagad, Rocket, and Upay. In this regard, we collect:

• Mobile banking account number (partially stored)
• Deposit and withdrawal transaction history
• Transaction date, time, and amount
• Information required for anti-money laundering verification

We never store card numbers or full bank account details. All financial information is stored in encrypted form.

When you use f77abc, some information is collected automatically:

• IP address and device type
• Browser version and operating system
• Page visit time and session duration
• Game play history and betting activity
• Login logs and security-related events
• Cookies and local storage data

f77abc uses the information collected from you for the following purposes:

• Account verification and ensuring secure login
• Processing deposit and withdrawal transactions
• Personalizing and improving the gaming experience
• Providing bonuses, promotions, and VIP benefits
• Providing customer support and resolving issues
• Technical development of the platform and bug fixes

An important purpose of using your information is to ensure the security of the platform. This includes:

• Preventing fraud and unauthorized access
• Complying with anti-money laundering (AML) rules
• Detecting and reporting suspicious activity
• Monitoring user behavior to ensure responsible gaming
• Fulfilling legal obligations and following regulatory body directives

With your consent, f77abc may contact you for the following purposes:

• Information about new bonuses and promotions
• Important platform updates and changes
• Account security notifications
• Transaction confirmation messages

You can opt out of marketing messages at any time. However, important account-related notifications will continue to be sent.

f77abc uses cookies and similar tracking technologies to improve the quality of its services. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions and security
• Functionality Cookies: Used to remember your preferences and settings
• Analytics Cookies: Help analyze platform usage and support improvements

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.

f77abc never sells your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: Trusted technology partners who assist in operating our platform
• Payment Processors: Reliable payment gateways such as bKash, Nagad, Rocket, Upay
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe
• Legal Obligations: Under court order or direction from a regulatory authority

Some of f77abc's third-party service providers may be located outside Bangladesh. In such cases, when transferring data, we ensure that:

• The receiving party ensures adequate protection measures
• International standards for data protection are followed
• As little data as possible is transferred (data minimization principle)
• Transferred data remains encrypted

f77abc follows the highest industry technical standards to protect your personal information. Our protection measures include:

• SSL (Secure Sockets Layer) encryption — 256-bit TLS for all data transfers
• Database encryption — protection of data at rest
• Two-factor authentication (2FA) facility
• Regular security audits and vulnerability testing
• Firewall and intrusion prevention systems
• Round-the-clock system monitoring and detection of unusual activity

If for any reason a breach of your personal data security occurs, f77abc will take the following steps:

• Taking measures to stop the breach as quickly as possible
• Notifying affected users as soon as possible
• Providing necessary information to relevant authorities
• Taking corrective measures to prevent such incidents in the future

We retain your information only for as long as necessary. As a general rule:

• Information for active accounts is retained for as long as the account remains active
• After account closure, retained for a minimum of 5 years to fulfill legal obligations
• Financial transaction records are retained long-term as required by law
• Marketing information is deleted after withdrawal of marketing consent

As a user of f77abc, you have the following rights:

• Right of Access: The right to know what information we hold about you
• Right of Correction: The right to correct inaccurate or incomplete information
• Right of Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to limit the use of information for specific purposes
• Right to Portability: The right to receive your information in a structured format

To exercise these rights, contact us at [email protected] or speak with our support team via 24/7 live chat.

If you wish to close your f77abc account or request deletion of your personal information, please contact our customer support team. Please note:

• If there are unsettled bets or pending transactions, the account closure process may be temporarily delayed
• Due to legal obligations, some information may need to be retained for a specified period
• Self-exclusion records related to responsible gaming are generally retained long-term

f77abc strictly prohibits registration by persons under the age of 21. We do not intentionally collect any personal information from minors. Our age verification process includes:

• Date of birth verification at the time of registration
• Identity verification via national ID card or passport
• Request for additional verification in suspicious cases

If we find that a minor is using our platform, the relevant account will be closed immediately and the collected information will be deleted.

f77abc reserves the right to change or update this privacy policy at any time. For any significant changes, we will:

• Update the date on this page
• Send a notification to registered users by email
• Display a notification when accessing the platform

Continued use of our platform after the updated policy is published will mean that you have agreed to the new policy. You are advised to visit this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on our website

Our customer support team is always ready to answer any of your questions in Bengali. We take all privacy-related requests seriously and try to respond in a timely manner.